Is AI Making It Harder to Hire the Right People?

With ChatGPT and other tools producing flawless CVs and eloquent cover letters, the early stages of hiring have become increasingly unreliable. Candidates are being coached—by algorithms—to say exactly what employers want to hear.

The result? Interviews are more important than ever. A recent LinkedIn Talent Solutions report noted that while AI is improving efficiency in screening, 67% of hiring managers say it has made differentiating candidates more difficult.

How to respond:

• Deepen your interviews: Use behavioural and situational questioning to uncover real thinking and experience.

• Introduce assessments: Include case studies or real-world tasks to test skill in context.

• Don’t outsource intuition: Use AI for filtering, but let humans make the call.

In short, the human element in hiring is not being replaced—it’s being redefined. Success depends on how you listen, not just what’s on the page.